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These Terms and Conditions (hereinafter “Terms”) is a binding legal agreement between you, whether personally or on behalf of an entity (“you“) and CRM TECHNOLOGY OÜ (hereinafter “Company”, “Our”, “Us”, “We”, “CRM TECHNOLOGY") having its registered address Harju maakond, Viimsi vald, Viimsi alevik, Nelgi põik 2-29, 74001, concerning your access to and use of the CRM TECHNOLOGY Platform as well as any other media form, media channel, website or linked, or service provided by CRM TECHNOLOGY, or otherwise connected thereto (collectively, the “Platform”). Both, individual (private persons) and business (corporate and institutions) customers are subjected to this agreement. These Terms are made to ensure quality and safety of use on the Platform. You agree that by accessing the Platform, you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE PLATFORM AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Platform from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Platform after the date such revised Terms are posted.

This information provided on the Platform is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Platform from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.


CRM TECHNOLOGY is a platform that helps sales team to engage more with leads. The stock and pipeline views give an overview of your business’ revenue and stock turnover potential. Compare the pipelines of your salespeople to understand their performance. Easily import your stock to Nettiauto etc. Quick-add new vehicles using Trafi and Dat integrations for technical and equipment data. Use filters to see a breakdown of your stock. Easily create new sales, purchase, trade-in, and test drive contracts with digital signatures. Share contracts with customers via email. Retrieve any document from the historic repository.


Unless otherwise indicated, the Platform is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Platform (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws, international copyright laws, and international conventions. The Content and the Marks are provided on the Platform “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Platform and no content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Platform, you are granted a limited license to access and use the Platform and to download or print a copy of any portion of the content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Platform, the content, and the marks.


By using the Platform, you hereby confirm you are fully aware, agree, represent, and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete;
  2. You will maintain the accuracy of such information and promptly update such registration information as necessary;
  3. You have the legal capacity and you agree to comply with these Terms;
  4. You are of legal age and capabilities to form and understand a binding legal contract;
  5. You are not a minor in the jurisdiction in which you reside;
  6. You have not been banned or restricted previously from using the Platform;
  7. You will not access the Platform through automated or non-human means, whether through a bot, script, or otherwise;
  8. You will not use the Platform for any illegal or unauthorized purpose; and
  9. Your use of the Platform will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Platform (or any portion thereof).


You will be required to register and verify yourself to use the services provided by CRM TECHNOLOGY. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

When registering to use the Platform you are committed to providing any requested information as per our agreement. Additionally, you take full responsibility for all activities that occur under your account and accept all risks of any authorized or unauthorized access to your account, to the maximum extent permitted by law. You also declare all information provided is accurate and truthful. During the registration and verification process, you may be required to provide your personal information and/or company information to us.


You may not access or use the Platform for any purpose other than that for which we make the Platform available. The Platform may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us:

As a user of the Platform, you agree not to:

  1. Systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
  2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
  3. Circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Platform and/or the content contained therein;
  4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Platform;
  5. Use any information obtained from the Platform in order to harass, abuse, or harm another person;
  6. Make improper use of our support services or submit false reports of abuse or misconduct;
  7. Use the Platform in a manner inconsistent with any applicable laws or regulations;
  8. Engage in unauthorized framing of or linking to the Platform;
  9. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Platform or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform;
  10. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
  11. Delete the copyright or other proprietary rights notice from any content;
  12. Attempt to impersonate another user or person or use the username of another user;
  13. Sell or otherwise transfer your profile;
  14. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”) 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
  15. Interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform;
  16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Platform to you;
  17. Attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform;
  18. Copy or adapt the Platform’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
  19. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Platform;
  20. Except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Platform, or using or launching any unauthorized script or other software;
  21. Make any unauthorized use of the Platform, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses;
  22. Use the Platform as part of any effort to compete with us or otherwise use the Platform and/or the content for any revenue-generating endeavor or commercial enterprise.


You and the Platform agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Platform, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Platform. You are solely responsible for your contributions to the Platform and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your contributions.


The Platform may contain (or you may be sent via the Platform) links to other third-party websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Platform or any Third-Party content posted on, available through, or installed from the Platform, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Platform and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Platform or relating to any applications you use or install from the Platform. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.


We reserve the right, but no obligation, to:

  1. Monitor the PLATFORM for violations of these Terms;
  2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities;
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof;
  4. In our sole discretion and without limitation, notice, or liability, to remove from the PLATFORM or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
  5. Otherwise manage the Platform in a manner designed to protect our rights and property and to facilitate the proper functioning of the Platform.


We care about data privacy and security. Please refer to our Privacy Policy.


These Terms shall remain in full force and effect while you use the Platform. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Platform (including blocking certain IP addresses), to any person for any reason for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation. We may terminate your use or participation in the Platform or delete your account and any content or information that you posted at any time, without warning, at our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take platform legal action, including without limitation pursuing civil, criminal, and injunctive redress.


We reserve the right to change, modify, or remove the contents of the Platform at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Platform. We also reserve the right to modify or discontinue all or part of the Platform without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Platform.

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Platform at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Platform during any downtime or discontinuance of the Platform.


Force Majeure is the event where circumstances are beyond our control, including but not limited to, electricity blackouts, natural disasters, cyber-attacks, war, strike, riot, crime, epidemic or any other event that is beyond the Platform’s reasonable abilities to control (hereinafter “Force Majeure”) the Platform may experience delays or failure to deliver the Services. In such a case you agree to not hold the Platform accountable for any delays in Services, or loss of funds.


Except if otherwise required by law, or the regulation under which we operate, in no other event the Platform, our directors, employees, partners, third-party providers, be liable to any or all damages, including but not limited to, suspension of funds on customer account in our Platform or any other external accounts, mistakes in data, loss of data, loss of information, errors, unauthorized access to our records, interruptions, loss of files, defects, viruses, occurring directly, indirectly, or otherwise arising as a result of using our services or inability of using our services on our Platform, to the maximum extent allowed by laws of the platform jurisdiction. You agree to indemnify and not hold the Platform, our directors, employees, partners, third-party providers accountable for any claim, demand, action, damage, loss, cost, or expense, including but not limited to, attorneys’ fees, arising out or relating to the use of our Services and the Platform.


These Terms and any non-contractual obligation arising out of or in connection with these Terms shall be governed by the laws of the Republic of Estonia. Any dispute, controversy, or claim arising out of these Terms or any non-contractual obligation arising out of or in connection with these Terms shall be resolved through direct negotiations between the CRM TECHNOLOGY and the customer or if the parties are unable to resolve the dispute through negotiations, then the dispute shall be settled in Harju County Court pursuant to the laws of the Republic of Estonia. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by the obligatory provision of the law or your country of residence.


There may be information on the Platform that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any error, inaccuracies, or omissions and to change or update the information on the Platform at any time, without prior notice.


The Platform is provided on an as-is and as-available basis. You agree that your use of the Platform and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Platform and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the Platform’s content or the content of any websites linked to the Platform and we will assume no liability or responsibility for any 1) errors, mistakes, or inaccuracies of content and materials, 2) any authorized access to or use of our secure servers and/or financial information stored therein, 3) any interruption or cessation of transmission to or from the Platform 4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Platform by any third party, and/or 6) any errors or omissions in any content and materials or for any loss or damage of any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Platform. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Platform, any hyperlinked website, or any website or mobile platform featured in any banner or other advertising, and we will not be a party to or in any way responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where applicable.


In order to resolve a complaint regarding the Platform or to receive further information regarding the use of the Platform, please contact us.

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